Faq's

Frequently Asked Questions

1. What types of products do you sell?

We specialize in premium home décor including velvet stools, ottomans, and a wide range of stylish furniture and accessories to elevate your living space.

2. Do you deliver across Pakistan?

Yes! We deliver to all major cities across Pakistan including Lahore, Karachi, Islamabad, Rawalpindi, and Faisalabad. Delivery times may vary by location.

3. How long does delivery take?

Standard delivery takes 3–7 business days depending on your city. For major cities like Lahore, Karachi, and Islamabad, delivery is typically within 3–5 business days.

4. What is your return and refund policy?

We offer a 7-day return policy on all eligible items. Products must be unused, in their original condition, and in original packaging. Please visit our Refund Policy page for full details.

5. How can I track my order?

Once your order is dispatched, you will receive a tracking number via SMS or email. You can use this to track your delivery in real time.

6. Are your products available in multiple colors?

Yes! Most of our velvet stools and ottomans are available in a variety of colors. You can select your preferred color directly on the product page.

7. How can I contact customer support?

You can reach us at:
📞 0311 6677991
📧 homeanddecor.pk@gmail.com
🏢 London Plaza 3rd Floor, Near Ideal Sweets, Satyana Road, Faisalabad, Pakistan